Orders will be dispatched within 2-4 business days once your order confirmation has been received. Shipping on domestic orders generally takes 3-7 days, and postage for international orders usually takes around 1-2 weeks. However due to the postal services still being largely strained from Covid-19 it is not unusual to sometimes be waiting up to a month for your international order to arrive. All orders can be tracked with the tracking number provided upon dispatch. There is also an express shipping option available.
Your pre-order item will take up to 2 weeks to be made, and then will be sent to Australia where it is dispatched to you. For this reason please allow up to 4 weeks for your pre-order to be sent out
Standard domestic shipping and handling is $11. Express postage can be added on for an extra $7. All domestic orders over $150 qualify for free shipping!
Standard shipping and handling to the US is $21. Express postage can be added on for an extra $15.
Standard international shipping and handling is $25. Express postage can be added on for an extra $15. (All prices reflected are in AUD)
Please check the tracking number provided for shipping updates, once the package has been scanned over to the local postal provider you can contact them for a more detailed update of your parcel. Azadi Adornments unfortunately bears no responsibility for orders that are taking longer than expected to reach your destination. We are also not liable if your order gets lost in the mail/in delivery.
Azadi Adornments does not offer returns or exchanges for change of mind, so please choose your piece carefully. The size & dimensions are provided in our product descriptions, we recommend looking over these to avoid disappointment.
Oh no! If a faulty item is received, please contact us at firstname.lastname@example.org to start the returns process. If the item is deemed to have a manufacturing fault, a replacement will be issued. A refund will be issued if we cannot repair or replace the item.
Return postage of items with manufacturing faults will be covered by Azadi Adornments.
Due to hygiene reasons we do not accept exchanges on jewellery
Azadi Adornments is based on Bundjalung Country, on the Northern Rivers of New South Wales in so called Australia.
All pieces are expertly handcrafted by our small team of metalsmiths in Bali who we have worked with since the conception of Azadi. Our team holds a significant place of value within the label and they are treated and paid in accordance with Australian Fair Trade standards.
All organic matter used in Azadi’s pieces is sourced sustainably - the bone and horns are a by-product of the meat industry, ensuring no new demand for these materials. The stones are all sourced as locally as possible with most of them coming from Bali, or otherwise Java.
You can follow the link here to apply to become a brand ambassador https://azadiadornments.com/apps/convertout/login. This will give you a special discount code, and commission on all pieces sold using your code.
You can also tag us on Instagram @azadi.adornments to be featured on our social media. We would love to see you in your Azadi pieces!
After some time brass and gold plated jewellery will start to wear to reveal a beautiful more aged look. The better you look after your jewellery the longer it will keep its original shine.
Please follow the instructions listed on our jewellery care page carefully to ensure the longevity of your pieces. https://azadiadornments.com/pages/care-instructions
Unfortunately we are not taking any custom order requests due to the longer than usual manufacturing and shipping times for our usual collections.